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Cookie Policy

Last updated 1st August, 2021

This website luxeia.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the accept button on Our Cookie pop-up. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

 

1. Definitions and Interpretation

 

     1.1    In this Cookie Policy, unless the context otherwise requires, the following expressions have the following                       meanings:

 

     “Cookie”                   means a small file placed on your computer or device by Our Site when you visit certain parts                                          of Our Site and/or when you use certain features of Our Site;

     “Cookie Law”          means the relevant parts of the Privacy and Electronic Communications (EC Directive)                                                        Regulations 2003 and, where applicable, the UK GDPR;

     “personal data”      means any and all data that relates to an identifiable person who can be directly or indirectly                                            identified from that data, as defined by the UK GDPR and the Data Protection Act 2018 (the                                              “Data Protection Legislation”); and

     “We/Us/Our”           means LUXEIA LTD, a limited company registered in England under company number                                                        13540926, whose registered address is Durham, UK.

 

2. Information About Us

 

     2.1    Our Site is owned and operated by LUXEIA LTD, a limited company registered in England under company                    number 13540926, whose registered address is Durham, UK.

 

     2.2    Our Data Protection Officer is Tez Errington, and can be contacted by email at [email protected].

 

3. How Does Our Site Use Cookies?

 

     3.1    Our Site may place and access certain first party Cookies on your computer or device. First party Cookies                      are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your                          experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies                      and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

 

     3.2    By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party                  Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used                    on Our Site to help us understand how visitors interact with our website, discover errors and provide a                          better overall analytics. For more details, please refer to section 4 below.

 

     3.3    All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or                  all of the following types of Cookie:

 

              3.3.1    Strictly Necessary Cookies

                          A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions                                    such as logging in, your shopping basket, and payment transactions.

              3.3.2    Analytics Cookies

                          It is important for Us to understand how you use Our Site, for example, how efficiently you are able to                            navigate around it, and what features you use. Analytics Cookies enable us to gather this information,                            helping Us to improve Our Site and your experience of it.

              3.3.3    Functionality Cookies

                          Functionality Cookies enable Us to provide additional functions to you on Our Site such as                                                  personalisation and remembering your saved preferences. Some functionality Cookies may also be                                strictly necessary Cookies, but not all necessarily fall into that category.

              3.3.4    Targeting Cookies

                          It is important for Us to know when and how often you visit Our Site, and which parts of it you have                                used (including which pages you have visited and which links you have visited). As with analytics                                    Cookies, this information helps us to better understand you and, in turn, to make Our Site and                                          advertising more relevant to your interests. Some information gathered by targeting Cookies may                                  also be shared with third parties.

              3.3.5    Third Party Cookies

                          Third party Cookies are not placed by Us; instead, they are placed by third parties that provide                                          services to Us and/or to you. Third party Cookies may be used by advertising services to serve up                                      tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these                                    Cookies will work in the same way as analytics Cookies described above).

              3.3.6    Persistent Cookies

                          Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which                                      remain on your computer or device for a predetermined period and are activated each time you visit                              Our Site.

              3.3.7    Session Cookies

                          Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only                                remain on your computer or device from the point at which you visit Our Site until you close your                                    browser. Session Cookies are deleted when you close your browser.

     3.4    Cookies on Our Site are not permanent and will expire as indicated in the table below.

     3.5    For more details of the personal data that We collect and use, the measures we have in place to protect                        personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

     3.6    For more specific details of the Cookies that We use, please refer to the table below.

 

4. What Cookies Does Our Site Use?

     4.1    The following first party Cookies may be placed on your computer or device:

              Name: XSRF-TOKEN

              Purpose: Used for security reasons

              Duration: Session

              Strictly Necessary: Yes

              Name: hs

              Purpose: Used for security reasons

              Duration: Session

              Strictly Necessary: Yes

              Name: svSession

              Purpose: Used in connection with user login

              Duration: 2 years

              Strictly Necessary: Yes

              Name: SSR-caching

              Purpose: Used to indicate the system from which the site was rendered

              Duration: 1 minute

              Strictly Necessary: Yes

              Name: _wixCIDX

              Purpose: Used for system monitoring/debugging

              Duration: 3 months

              Strictly Necessary: Yes

              Name: consent-policy

              Purpose: Used for cookie banner parameters

              Duration: 12 months

              Strictly Necessary: Yes

              Name: _wix_browser_sess

              Purpose: Used for system monitoring/debugging

              Duration: Session

              Strictly Necessary: Yes

              Name: bSession

              Purpose: Used for system effectiveness measurement

              Duration: 30 minutes

              Strictly Necessary: Yes

              Name: fedops.logger.sessionId

              Purpose: Used for internal analytics by the website operator.

              Duration: Persistent

              Strictly Necessary: Yes

 

     4.2    The following third party Cookies may be placed on your computer or device:

              Name: rc::c

              Purpose: Used to distinguish between humans and bots.

              Duration: Session

              Strictly Necessary: Yes

              Name: rc::a

              Purpose: Used to distinguish between humans and bots.

              Duration: Persistent

              Strictly Necessary: Yes

 

     4.3    Our Site uses analytics services provided by Wix. Website analytics refers to a set of tools used to collect                         and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in                 turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use                 these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of                       Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience                   for you.

     4.4    The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

     4.5    The analytics service(s) used by Our Site use(s) the following analytics Cookies:

              Name: fedops.logger.sessionId

              Purpose: Used for internal analytics by the website operator.

              Duration: Persistent

              Strictly Necessary: Yes

5. Consent and Control

 

     5.1    Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent                to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the                      best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies                      unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as                intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.

 

     5.2    In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet                      browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only                    third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further                details, please consult the help menu in your internet browser or the documentation that came with your                    device.

 

     5.3    The links below provide instructions on how to control Cookies in all mainstream browsers:

 

              5.3.1    Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

 

              5.3.2    Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

              5.3.3    Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that                                      there are no specific instructions at this time, but Microsoft support will be able to assist)

 

              5.3.4    Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

 

              5.3.5    Safari (iOS): https://support.apple.com/en-gb/HT201265

 

              5.3.6    Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

 

              5.3.7    Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en                                (Please refer to your device’s documentation for manufacturers’ own browsers)

 

6. Changes to this Cookie Policy

     6.1    We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use                of Our Site after the changes have been made. You are therefore advised to check this page from time to                    time.

 

     6.2    In the event of any conflict between the current version of this Cookie Policy and any previous version(s),                      the provisions current and in effect shall prevail unless it is expressly stated otherwise.

 

7. Further Information

     7.1    If you would like to know more about how We use Cookies, please contact Us at [email protected], by                         telephone on 0191 303 6273.

 

     7.2    For more information about privacy, data protection and our terms and conditions, please visit the                                  following:

              7.2.1    Privacy Policy;

              7.2.2    Terms & Conditions.

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